Frequently asked questions
What is your return policy?
You can request a product return within a maximum of 14 calendar days from the receipt of the order. Returns are not accepted for used products, products with damaged packaging, manipulated products, products not in their original condition, or products purchased on sale.
Are "THE KICKS WORLD" products original?
All products available on our website and in our stores are new and 100% authentic. Our team carefully inspects each item before shipping to guarantee its authenticity and perfect condition.
When will I receive my order?
Delivery times depend on the destination and the shipping method selected. This information is displayed during the purchase process.
How much is shipping?
Shipping costs are calculated automatically at checkout based on destination and shipping method.